VICTORIA State Revenue Office

Disclaimer: All unclaimed funds and claim instructions should be verified with the relevant government body. The information provided is a guideline only and government bodies are known to change their requirements without notice.

Some funds may not be available when a claim is made as a result of aged money being rolled over into Government revenue, incorrect published data or a claim having already been processed.

Verify that the funds are available by clicking HERE. Note that you need to fill out the online claim form, submit it as a record that you intend to claim, print it out and then submit it as part of the documentation you send in.

Claim Process For General Claims (Excluding Superannuation)

Provide the following certified documentation:

- Proof of Identity: Three of the following: Driver’s license (both sides), Medicare Card, Passport, Birth Certificate.
- Proof of a Connection to the Address in the Victorian SRO database: An original or certified copy of a Council Rates notice, Water Rates, Electricity or Phone bill, Bank statement or Insurance policy
OR Proof of Connection to Company that Lodged the Money: A certified photocopy of correspondence from the company such as statements, share certificate, receipts or dividend payment or a letter from the lodging organization certifying that you are the correct claimant, listing all the relevant information.

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Claim Process For Claims In a Company Name

Provide the following documentation:

- Proof of Identity: A director or company secretary of the company is to provide a certified copy of one of the following: Driver’s license, Passport, Birth Certificate
- Proof of the Company's Connection to the Address in the Victorian SRO database: An original or certified copy of a Electricity or Phone bill, Bank statement or Insurance policy
- Proof of a Company's Registration: a certified copy of the Certificate of Incorporation is required. 

- Letter requesting the Money: It must be signed by the Director or Company Secretary who has provided their personal ID above and it must state the full name and title of the signatory.

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Claim Process For Superannuation Benefits

- Proof of identity: One of the following: Driver’s license or Passport.
- Tax File Number. If not supplied, then they will withhold the top marginal tax rate from these funds.
- A copy of the superannuation statement OR Proof of a connection to the address in the Victorian SRO database: An original or certified copy of a Council Rates notice, Water Rates, Electricity or Phone bill, Bank statement or Insurance policy.

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Notes

- If the person is deceased, then you will need to provide evidence that you are entitled to the money (certified copy of death certificate, Will, Grant of Probate or Grant of Letters of Administration. Also provide a certified copy of your identity (Driver’s license, Passport or Birth Certificate) and a letter from the other recipient's of the estate stating that you are allowed to claim on their behalf.

- If there has been any name changes since the amount was lodged, please supply evidence of these changes, that is, Name Change Certificates or Marriage Certificates.

- If you have trouble proving documentation proving your address at the time:

  - You can get reprints of old bank accounts from the bank you had at the time. This is usually free.

  - Copy of your driving record from the license provider in the state you lived at the time. Typically this costs around $25.

  - Contact the company that submitted the money so they can verify you and then send you a letter that states that you are the lawful recipient of the money. Then send this to the government department with your paperwork.

Certification

Please note that certification of photocopied documents is only required for claims greater than $10,000.00 or are not in Australia.

 This is where an authorized person provides a statement that the copy of the document is exactly the same as the original.

Copies are typically a photocopy of an original document that is valuable and should be kept in your possession.  As the government bodies do not return documents to you, it is important that you only send them certified photocopies.  Certification is a community service and is not allowed to be charged for.

The certification statement must say: "I certify that I have sighted the original document and this is a true copy of it" followed by their signature, date, name, job title and registration number (if applicable).

Authorised Certifiers are Justice of the Peace, a Pharmacist, Medical Practitioner, Police Officer, Dentist, Accountant, Solicitor, Vet, Bank Officer or School Principal.

Submitting Your Claim

The requested documents can be emailed to ucm@sro.vic.gov.au or posted to:

 State Revenue Office Victoria
GPO Box 1641
Melbourne VIC 3001

If you have any questions, then you can phone them on 13 21 61