Find Unclaimed Money

Australia's ONLY Combined Unclaimed Money Database

Phone:1800 411 788

Terms and conditions

These are the terms and conditions for registering and using FindUnclaimedMoney.com.au 

1. GENERAL TERMS & CONDITIONS

    1.1. Using the Service

a. When using this service, you agree to be bound by these Terms & Conditions.

b. You are responsible for all fees and charges that you could incur when recovering your funds through the government.

c. We may modify these Terms & Conditions from time to time. It is your responsibility to remain familiar with these Terms & Conditions and to understand the changes.

d. You may not register on behalf of anyone else unless you operate a business where you recover funds on the behalf of others.

e. You will maintain the security of your password. You are responsible for all activity on the website that occurs using your password.

 

    1.2. Privacy Policy

a. By using this website, you agree to the terms of our Privacy Policy. You agree that:

i. we cannot ensure the security or privacy of information you provide through the internet and your email messages; and

ii. we cannot ensure the security or privacy of information submitted or stored on the website due to any technical limitations (including viruses or hacking) in the hardware or software.

b. Unless you tell us otherwise, You agree that FindUnclaimedMoney.com.au may send electronic mail to you, by email or SMS or other electronic delivery platform, for the purpose of informing you about:

i. changes or additions to products or services;

ii. other related or similar products and services or products and services in which you may be interested; 

 

   1.3. Website Content

a. The Service contains information that is proprietary to FindUnclaimedMoney.com.au. FindUnclaimedMoney.com.au asserts full copyright protection in all elements of the website.

b. You acknowledge that FindUnclaimedMoney.com.au retains the copyright in any artwork or text prepared by FindUnclaimedMoney.com.au or any of their employees, and agree not to use such artwork or text for any purpose.

c. All unclaimed money lists are provided by the government and you warrant that FindUnclaimedMoney.com.au is not responsible for the accuracy and completeness of such data.

d. Due to the wide variety of personal situations, the instructions provided are intended to meet the most common situations. The government frequently changes their requirements and you acknowledge that the instructions are meant to be a guide only and not necessarily complete.

 

   1.4. No Warranties

a. The website and its content is distributed on an "as is" basis. FindUnclaimedMoney.com.au does not warrant that this website will be uninterrupted or error-free. There may be delays, omissions, and interruptions in the availability of the website. To the extent permitted by law including under the Competition and Consumer Act 2010(Cth), including the Australian Consumer Law, or equivalent State or Territory legislation, FindUnclaimedMoney.com.au makes no warranties of any kind whatsoever regarding the website or its content, either express or implied.

b. The data that is displayed is provided by thousands of businesses to a variety of government departments. This has resulted in a lack of consistency which has resulted in some data being cleaned, deleted and added to ensure that the information is presented in a readable format.

c. It is possible that human error has occurred in the production of this data. In addition, it is possible that errors have been introduced as the result of the use of technology. Therefore no warranty can be provided under any circumstances.

d. We do not warrant that functions such as hyperlinks, will be uninterrupted or error free. That defects will be corrected or that the website and content are free of viruses or bugs.

 

   1.5. Refunds

a. All refunds are at the discretion of the owner of the FindUnclaimedMoney.com.au website. Refunds will be provided only in the following situations:

- The funds are not available on the government database to be claimed

- The registered user has upgraded to a higher plan and has not used any search credits

- The registered user has engaged Nationwide Claims Service to recover their funds using the full service model

b. Any unused search credits will not be entitled to a refund

 

2. REQUIREMENTS TO USE THE WEBSITE

    In order to use this website, you must:

a. be 18 years or over;

b. set up an account with FindUnclaimedMoney.com.au;

c. complete and submit the online application form; and

d. pay the prescribed fee

e. agree that you will not use this website to create a competitive website, training course or any other purpose except for recovering money for yourself, your family or clients. If you are an unclaimed money agent, you must contact us first.

 

3. YOUR INDEMNITY

You indemnify FindUnclaimedMoney.com.au against all actual or threatened loss, damage, actions, claims and / or demands (including the cost of defending or settling any actions, claims and demands) which may be incurred or suffered by or instituted against FindUnclaimedMoney.com.au arising out of:

a. a breach of this Agreement (including a breach of any representation or warranty contained in this Agreement) by you;

b. any wilful, unlawful or negligent act or omission by you;

c. your use of the Service.

4. FindUnclaimedMoney.com.au LIABILITY TO YOU

 To the full extent permitted by law, all guarantees and implied and express warranties in respect of any goods or services provided by FindUnclaimedMoney.com.au are hereby excluded.

a. Your use of this Service is your sole responsibility and you do so at your own risk;

b. You agree not to hold us liable for the data provided by external sources;

c. You accept that the instructions are intended as a guide only and you must confirm these with the relevant government department.

d. Notifications of money owing to you via the Email Alert Service is intended to be advisory only.

e. All content on the website may be changed at our sole discretion and without notice.

f. We do not warrant that functions contained in Service, such as hyperlinks, will beuninterrupted or error free, that defects will be corrected or that the Service or the serverthat makes it available, are free of viruses or bugs.


5. IF YOU DO NOT AGREE TO THE TERMS

If you do not agree with these conditions of use or any modifications to them, your only recourse is to immediately discontinue your use of the website.

 

Once you have registered on the website, you may terminate your registration and account at any time by contacting FindUnclaimedMoney.com.au via the Contact Us page.